Shipping & Returns
Shipping
Every Gen X Society order is printed on demand — made just for you when you order. Please allow 3–5 business days for printing before your order ships.
🇦🇺 Australia
| Method | Estimated delivery | Cost |
|---|---|---|
| Standard (AusPost) | 5–8 business days after dispatch | $8.95 AUD |
| Free shipping | 5–8 business days after dispatch | Free on orders over $100 AUD |
🇺🇸 United States
| Method | Estimated delivery | Cost |
|---|---|---|
| Standard | 7–12 business days after dispatch | $6.99 USD |
🇨🇦 Canada
| Method | Estimated delivery | Cost |
|---|---|---|
| Standard | 8–14 business days after dispatch | $9.99 CAD |
Note on customs (USA & Canada): Orders may be subject to local import duties or taxes upon delivery. These charges are the buyer's responsibility and are not included in our prices.
All orders include tracking. You'll receive a tracking link by email once your order ships.
Returns & refunds
Because every item is printed on demand just for you, we do not accept returns or exchanges for change of mind or incorrect size selection. Please use the size guide carefully before placing your order.
What we do cover
- Damaged on arrival — free replacement or full refund.
- Print defect or misprint — free replacement at no cost.
- Wrong item sent — we'll sort it out immediately.
- Lost in transit — we'll reship or refund.
What is not covered
- Wrong size ordered — please use the size guide before buying
- Change of mind after ordering
How to make a claim
Email support@genxsociety.store within 30 days of receiving your order with your order number and a photo of the issue. You do not need to return the item.
Questions?
Email us at support@genxsociety.store — we reply within 24 hours, Monday–Friday (AEST).